1. Who we are
This Privacy Policy explains how personal information is handled through onestopservices-bv.com and in connection with service inquiries made through the site. This website and the services described on it are operated by Matthew King at the address listed above.
2. Information we collect
Information you provide
When you send a service request or contact us, we may receive your name, email address, phone number if provided, service ZIP code, requested service, task details, preferred timing, and any other information you choose to include.
Please do not send sensitive financial information, government identification numbers, medical information, passwords, or other information that is not needed to review your request.
Information collected automatically
Our hosting provider may process basic technical information needed to deliver and secure the website, such as IP address, browser type, device type, requested pages, timestamps, referring page, and server error logs. We do not use this information to identify you unless needed for security, fraud prevention, or legal compliance.
The form handler may set a short-lived, strictly necessary session cookie to limit repeated spam submissions. This cookie is not used for advertising or cross-site tracking.
3. How we use information
We may use personal information to:
- review and respond to service inquiries;
- confirm task scope, location, timing, availability, and estimated cost;
- communicate about an accepted request or service relationship;
- operate, protect, troubleshoot, and improve the website;
- prevent spam, fraud, misuse, and security incidents; and
- comply with applicable law and protect legal rights.
4. Contact form and email
The contact form sends the information you enter to our business email address through the website hosting environment. We may also receive information when you email us directly. Email and internet transmissions are not guaranteed to be completely secure, so please send only the information needed for your request.
5. Advertising and measurement
We may use Microsoft Advertising measurement technologies, including the Universal Event Tracking (UET) tag, to understand whether advertising leads to visits or inquiries. When such technology is enabled, Microsoft may receive technical and interaction data and may use cookies or similar technologies under the Microsoft Privacy Statement.
Where required, we will apply consent and opt-out controls and honor legally recognized preference signals, such as Global Privacy Control. We do not exchange personal information for money. Certain advertising disclosures may be treated as a “sale” or “sharing” under some state laws; you may contact us to exercise any applicable opt-out right.
6. When information may be shared
We may disclose information only as reasonably necessary to:
- website hosting, email, security, and technology providers that support our operations;
- providers involved in a task when you authorize or reasonably expect that coordination;
- professional advisers, insurers, or authorities when needed to protect rights or comply with law; or
- a successor in connection with a business transfer, subject to applicable law.
Service providers are expected to use information only for the services they provide to us or as otherwise permitted by law.
7. Retention and security
We keep personal information only as long as reasonably needed for the purposes described in this Policy, including inquiry follow-up, service records, legal obligations, dispute resolution, security, and enforcement. Retention periods vary depending on the information and context.
We use reasonable administrative and technical safeguards appropriate to the information we handle. No website, email system, or storage method can guarantee absolute security.
8. Your choices and privacy rights
You may ask to access, correct, or delete information you provided, withdraw consent where processing is based on consent, or exercise other rights available under applicable law. You may also ask about advertising opt-out options. We may need to verify your request before acting on it, and legal exceptions may apply.
To make a request, email contact@onestopservices-bv.com. We will not discriminate against you for exercising an applicable privacy right.
9. Children’s privacy
This website and our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and delete it as appropriate.
10. External links
The website may link to third-party sites. Their privacy practices are governed by their own policies, and we are not responsible for those practices.
11. Changes to this Policy
We may update this Privacy Policy when our practices, technology, or legal obligations change. The effective date at the top shows when this version took effect. Material changes will be presented on this page or through another appropriate notice.
12. Contact us
Matthew King / onestopservices-bv.com
321 Stinson Ave
Cheyenne, WY 82007, USA
Email: contact@onestopservices-bv.com